The DORA regulation (Digital Operational Resilience Act) is a major regulatory initiative of the European Union aimed at strengthening the digital operational resilience of financial companies. In view of increasing digitalization and the associated risks, it is essential for companies to develop robust mechanisms for digital outsourcing management.

In this article you will learn:

  • The need for companies to conduct a comprehensive risk assessment and monitoring in digital outsourcing management as part of the DORA regulation.
  • The key challenges companies face, including technology requirements and compliance.
  • Best practices that include the careful selection of service providers and the continuous improvement of outsourcing processes.Einführung in die DORA-Verordnung

Context and objectives

The DORA Regulation was introduced by the European Union to strengthen digital resilience in the financial sector. The aim is to ensure that financial companies are able to respond effectively to and manage digital disruptions.

Important provisions

The regulation includes several key provisions:

  • Risk management: financial companies must implement robust risk management systems.
  • Reporting: Regular reports on digital incidents are required.
  • Audits: Regular audits of digital systems and processes will be conducted.

Relevance for companies

Companies in the financial sector must ensure that their digital systems and processes meet the requirements in order to minimize compliance risks and ensure operational continuity.

Challenges in digital outsourcing management

Risks and compliance

Compliance with the DORA Regulation poses considerable challenges for companies. Particularly in the area of compliance, companies must ensure that all outsourced services meet the regulatory requirements. This requires continuous monitoring and adjustment of internal processes.

Technological requirements

Integrating new technologies into existing systems can be complex and time-consuming. Companies must ensure that their IT infrastructure is robust enough to meet the requirements of the DORA regulation. This also includes the regular updating and maintenance of systems.

Contract management

Effective contract management is key to compliance with the DORA Regulation. Companies must ensure that all contracts with service providers contain clearly defined ICT requirements. This includes regularly reviewing and adapting contracts to ensure they meet current regulatory requirements.

The challenges in digital outsourcing management are manifold and require careful planning and implementation in order to meet the requirements of the DORA Regulation.

Best practices for implementation

Risk assessment and monitoring

A comprehensive risk assessment is the first step in implementing the DORA Regulation. Companies should regularly analyze and monitor their risks to ensure compliance with the requirements. It is essential to consider both internal and external risks. Continuous monitoring of risks helps to identify and rectify potential problems at an early stage.

Selection of service suppliers

In addition, the selection of suitable service providers is of central importance for compliance with the DORA Regulation. Companies should define strict criteria for the selection and evaluation of service providers. These include:

  • Financial stability
  • Technological capabilities
  • Compliance with regulatory requirements
  • Experience and references

Continuous improvement

The implementation of the DORA Regulation requires continuous improvement of processes and systems. Companies should regularly review and adapt their policies and procedures to meet changing requirements. This can be supported by regular audits and employee training. A culture of continuous improvement helps companies to stay up to date and ensure compliance.


Digital outsourcing management in the context of the DORA regulation represents both a significant challenge and a great opportunity for companies. Robust digital solutions enable companies to meet regulatory requirements and increase their efficiency and resilience. Proactive action and continuous adaptation to changing regulations are crucial for long-term success and compliance. Investments in digital technologies and processes pay off in the long term and ensure competitiveness in a complex environment.

This is how digital contract management supports you in complying with the DORA regulation.

Frequently asked questions about the DORA regulation

What is the DORA regulation?

The DORA Regulation (Digital Operational Resilience Act) is an EU regulation to strengthen the digital operational resilience of financial companies. It sets out requirements for risk management, security precautions and the monitoring of digital services.

What companies are affected?

The DORA Regulation applies to banks, insurance companies, payment service providers and other financial institutions as well as their IT service providers and third-party providers of critical services.

How can companies meet the requirements?

Companies can meet DORA requirements through robust risk management and compliance programs, careful selection and monitoring of service providers, and continuous improvements in their digital operations.

More articles on the DORA regulation and how contract management supports this.